On Point with Peter van Aartrijk and Rick Morgan, Episode 4: Expanding Business Objectives

September 1, 2009 by Charles Wasilewski · Leave a Comment 

On Point with Peter van Aartrijk and Rick Morgan, Episode 4: Expanding Business Objectives

On Point with Peter van Aartrijk and Rick Morgan is an audio conversation with insurance industry leaders who champion change and challenge all of us to think.

In the fourth episode, Rick and Peter talk to Katie Herbst, Senior Marketing Communications Specialist at Westfield Insurance, about the evolution of social media at Westfield and her role within the organization.

The video was published Tuesday, September 1, 2009. Run time is 26 min 30 seconds.

On Point with Peter van Aartrijk and Rick Morgan, Episode 3: The New Old

August 24, 2009 by Charles Wasilewski · Leave a Comment 

Trying to figure out social networking? Chris Amrhein of Insurance Is Fun! gives insights on how it works for independent insurance agencies/agents.

Chris, who trains and talks with numerous independent agents, is featured on the latest podcast (Episode 3: The New Old) of On Point with Peter van Aartrijk and Rick Morgan published by Insurance Journal.

In the third episode, Chris Amrhein of Insurance Is Fun! talks with Peter and Rick about similarities of digital world to the old world, complete with front porches and Grateful Dead concerts.

The video was published Monday, August 17, 2009. Run time is 18 minutes 48 seconds.

On Point with Peter van Aartrijk and Rick Morgan, Episode 2: Social Marketing

August 6, 2009 by Charles Wasilewski · Leave a Comment 

On Point with Peter van Aartrijk and Rick Morgan is an audio conversation with insurance industry leaders who champion change and challenge all of us to think.

In the second episode, Cindy Donaldson, Marketing Director at Founders Insurance Group, explains the agency’s use of social marketing tools to reach customers and prospects.

The video was published Wednesday, August 5, 2009. Run time is 15 min 28 sec.

Google Analytics: Why It’s Needed, and What It’s About

July 25, 2009 by Charles Wasilewski · 1 Comment 

Only 56% of independent insurance agencies have a Web site, according to the 2008 Future One Agency Universe Study from IIABA. Those that do have a Web site can benefit greatly from the use of the free Google Analytics tool. In an audio podcast with slides, Aartrijk’s Charles Wasilewski discusses with Mike Wise of Web development firm IdeaStar:

1) Why agencies need to have a Web presence.

2) What a Web analytics tool such as Google Analytics can do.

3) How to set up the free Google Analytics tool for a Web site.

Click on the following link to view the podcast: Aartrijk podcast re Google Analytics with Charles Wasilewski and Mike Wise July 2009.

Brand Camp Won’t Be Yet Another Meeting

June 22, 2009 by Peter van Aartrijk · 1 Comment 

Peter van AartrijkRegarding Aartrijk Brand Camp (in Chicago, Sept. 28-30), some of you have asked, “Why is Aartrijk putting on such an event? What do you hope to accomplish?”

Excellent questions. I attend many industry conferences so I’m sensitive about offering another one.

brand-camp-smallI can assure you that Brand Camp won’t be yet another meeting.

This event is the only one designed to put in context the impact of social media/social networking on marketing and branding in insurance and financial services. So if you are responsible for formulating and articulating your brand in our industry—agency, broker, carrier, trade association, services provider—then you should come to Brand Camp.

At most conferences, speakers present in a one-way format. Like social networking itself, Brand Camp will be much more engaging, where attendees truly will get involved. We hope to imagine—even create—some new ways our industry can communicate with customers and prospects. This engagement is a more fun way to learn anyway.

You will return home with a solid plan to introduce or enhance your brand in this new social networking world. Brand Camp will be educational, engaging, entertaining and rewarding for the group as well as for individual participants.

Go on, jump into the fray! Check out the Brand Camp Web page.

– Peter van Aartrijk

Are You Saying This?

June 8, 2009 by Rick Morgan · 1 Comment 

hoola-hoop1It’s a fad

I don’t have time for this

It’s not appropriate for business

Show me the ROI

I don’t want my staff wasting company time on this

I am concerned about the E&O exposure

Objections or perhaps more accurately excuses to avoid having to deal with the social networking? Yes, but we have heard it all before.

Earlier today, I was just talking to a friend about the history associated with the use of technology in the insurance agency business. I reminded him that back in the early ’80s when the push was on for agents go become “automated” there was huge resistance. He then recalled how when e-mail was first introduced many agency owners adamantly objected to their staff using it and the objections were even stronger about “surfing ” the web at work.

Yes, there needs to be a corporate strategy. Yes, there needs to be a policy. Yes, there needs to be management and monitoring. Yes, there shoud be best practices guidelines. Yes, Yes, Yes. But lets get past the excuses and begin to reap the rewards that come with smart implementation social networking. The hoola hoop was a fad. The societal and business trends being fueled by the social web are not.

– Rick Morgan

Photo Credit: Flickr DarynBarry

Why Social Networking? “Credibility and Awareness”

May 27, 2009 by Peter van Aartrijk · Leave a Comment 

Peter van Aartrijk

Peter van Aartrijk

I attended a Chamber of Commerce “lunch and learn” in here in Springfield, Virginia recently. The topic was “Social Networking.” They expected 40 to register, which is about what they normally get for these affairs. Surprise! More than 110 showed up—most of whom were Baby Boomers seemingly uncomfortable not knowing what they didn’t know.

A panel included a trade association exec, a bike shop owner, and a local PR guy. One exasperated audience member asked, “How do we live in a world where we don’t do meetings like this anymore? It’s all online—no more face-to-face.” The answer was—and I agree—that people who are most social online also are the most social in person. Nothing has changed there—that’s been going on since we walked the Earth.

In fact, I’m reminded of our parents’ (or was it our grandparents’?) saying that “TV will ruin your eyesight and you’ll never go out anymore.”

The bike shop owner said she walks a fine line when selling her stuff in the social space. She called it “quiet marketing.” The online biker community is huge around the country, and here in Virginia is no exception. She resists the temptation to leverage that community and turn it into a one-way sales barrage. “I don’t say in my posts, ‘We’re having a sale this week’ and remind people every day,” she said. “I post up something to do with biking and at the very end I’ll say something like, ‘…and we just hung up our sale banners here at the bike shop.’

The Chamber event was filled with lawyers, CPAs, local retail shops, consultants—all sorts of folks. “How does this make me money?” one guy asked. The panel’s answer: “Credibility and awareness.” You may not see a direct return, but over time you will build your brand and drive referrals. Let your customers talk about you—it’s more powerful than you talking about you.

I recommended to the Chamber staff leader that she book more of these events, as members clearly need help.

What does online social networking mean for insurance folks? Well, let me take a page from the bike-shop owner and be as understated as I can be: “We at Aartrijk intend to explore these exciting issues ourselves for our friends and clients in the insurance world at Aartrijk Brand Camp Sept. 28-30 2009 in Chicago (www.Aartrijk.com/brandcamp).

You see? In-person events are alive and well…although they’re changing for the better. Come and find out!

- Peter van Aartrijk

ProgramBusiness.com: “Social Studies: New Media Involves Strategy, Management”

May 6, 2009 by Charles Wasilewski · Leave a Comment 

logo_pb_little The social Web is “changing the way we communicate to clients and market products and services,” according to a May 6, 2009 article on insurance industry Web site ProgramBusiness. In a Q&A with Annie George, Rick Morgan of Aartrijk notes about the social Web: “The way we want to reach out, buy products, find out about products, services, has changed forever. It only makes sense that the insurance industry be a part of that dynamic.”

Read the interview here.

National Underwriter Coverage of Brand Camp 2009

May 5, 2009 by Charles Wasilewski · Leave a Comment 

Here are two articles about Aartrijk Brand Camp 2009:

National Underwriter, Property-Casualty Insurance Edition: “Brand Camp Set For Insurance Marketers”

Insurance Newscast: “‘Aartrijk Brand Camp’ to Debut Sept. 28-30 in Chicago — Event Focuses On Insurance Branding in Social Web Age”

‘Aartrijk Brand Camp’ To Debut Sept. 28-30 in Chicago

May 4, 2009 by Charles Wasilewski · Leave a Comment 

brand-camp-small ‘Aartrijk Brand Camp’ to Debut Sept. 28-30 in Chicago

Event Focuses On Insurance Branding in Social Web Age

SPRINGFIELD, VA (May 4, 2009)-Insurance industry branding firm Aartrijk is hosting a new event for insurance/financial marketing decision-makers: “Aartrijk Brand Camp,” a hands-on conference on branding in the age of the social Web. The event is scheduled for Sept. 28-30, 2009, in downtown Chicago.

Registration is available at the Aartrijk Web site at www.Aartrijk.com/brandcamp. This exclusive event is for brand decision-makers in insurance, financial services and member organizations. The location is the modern, high-tech Hotel Sax Chicago. ”The marketing mix is changing for brand decision-makers,” said Peter van Aartrijk, CEO and managing director. “It’s not just that technology has evolved in recent years. Technology is enabling consumers to change their relationships with the organizations and brands in their lives through the one-to-one and one-to-many relationships of social networking. ”The profound impact of this sociological transformation is just beginning to be felt in the insurance and financial services industry,” van Aartrijk continued. “Aartrijk Brand Camp is a way to help brand decision-makers understand and take advantage of this transformation.” Early-bird pricing of $600 ends June 1, and regular registration costs $750. Special pricing is available for Aartrijk clients. All registration is done online at www.Aartrijk.com/brandcamp. Aartrijk Brand Camp kicks off with the “Social Networking Social” on September 28, followed by an all-day session on September 29, and a half-day session the following day. The event is designed to be interactive and hands-on, with sessions including search-engine optimization, social networking, Web positioning, blogging, mobile technology, “Gen Next,” public relations, online advertising and design.

About Aartrijk: Based in Virginia, Aartrijk is a boutique branding firm serving clients from insurance and financial services firms and member organizations. Aartrijk’s highly experienced team offers business-to-business and business-to-consumer brand auditing; brand identity development; Web and social media; advertising, marketing-communications and public relations; publishing and editorial; and customer and marketing channel research. For more about Aartrijk or to sign up for Aartrijk Brand Camp, visit www.Aartrijk.com.

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CONTACT:

Charles Wasilewski
908.647.2216
charles@Aartrijk.com