Brand Camp Agenda Features: Do It Now, Value of Brand, Marketing Challenge

October 22, 2010 by · Leave a Comment 

camp sponsorsAartrijk Brand Camp 2010 kicks off Monday October 25 at The Driskill Hotel, Austin, Texas.

We invite you to follow Brand Camp updates on LinkedIn, Aartrijk’s Facebook page, Twitter (@Aartrijk) using hashtag #ABC2010, and Aartrijk’s blog.

Monday October 25, 2010

First up are the “Do It Now” sessions at 3:30 pm Central Daylight Time (CDT). Bring your problems, dreams, aspirations (large or small). Brand Campers, Counselors, and outside speakers will help you, on the spot. It’s a chance to create or fix key items for your brand. Then comes the welcome reception. Read more

On Point with Peter van Aartrijk and Rick Morgan, Episode 26: ‘Uncomfortable Change’ Paves Road to Perpetuation

August 23, 2010 by · Leave a Comment 

Too often agency principals find themselves facing a forced sale as a result of not having a proper perpetuation plan. In this podcast, MarshBerry president John Wepler discusses the many difficult and “uncomfortable” decisions required of an owner seeking to properly–and profitably–perpetuate the firm. Listen to this frank conversation as John offers some good news: It is never too late to start to implement a perpetuation strategy but it takes a “burn the ships” commitment. That is, once you start down the path there is no turning back. Get some good ideas for your firm from one of the industry’s best-known management consultant.

The podcast was published Monday, August 23, 2010. Run time is 25 minutes 43 seconds.

Guest Blogger Pat Alexander, InsuranceEcoSystem.com Founder: ‘Brand and Message Are Inseparable’

July 26, 2010 by · Leave a Comment 

Pat Alexander, founder of InsuranceEcosystem.com

The Aartrijk team is pleased to welcome — for the first time — guest bloggers from in and around the insurance industry, starting this month.

To kick off this occasional series, we welcome Pat Alexander, founder of industry blog InsuranceEcosystem.com and a Brand Camp 2009 alumna.

About Pat: In 2009, she launched InsuranceEcosystem.com as a resource for the insurance industry and a way to spark more conversation about her areas of expertise in independent agencies, coaching and technology. She describes Insurance Ecosystem as a blog that “provide[s] you with communicators that don’t normally blog but have great views and information to share. Each of these individuals … [has] so much to contribute in their area of expertise.”

1. What has happened in the past year with your firm now in the area of branding? What changes or initiatives have you been working on?

After Aartrijk Brand Camp 2009, I developed a plan to redesign my primary Web site, PatAlexander.com, and give it a fresh look and to develop a blog where individuals of interest to insurance agents could blog regularly or at their whim. Developing this blog included developing a brand for it as well as an audience.

2. What do you see as the status (of opportunity and implementation) at the moment for independent insurance agents and social networking?

I see more and more insurance agencies taking on social networking in some format. Mostly it seems to be a Facebook page. Some do a full-blown plan. Read more

Real Lessons from Real Time

June 25, 2010 by · 2 Comments 

By David Willis

Three years ago, when the Real Time/Download Campaign launched, Aartrijk staffers, in our Campaign communication leadership roles, fielded a range of Campaign Web site visitor queries, such as: “How much is this Real Time software you’re selling?” and “Where can I buy your Real Time product?” We’d explain that we weren’t selling anything and that Real Time was actually available in existing agency systems.

Today, we rarely get such questions. Most property and casualty insurance professionals understand that Real Time is a workflow—it’s the ability to click on a button from a client file in an agency management system or comparative rater and get immediate access to carrier info on that client. They recognize Eddie, the Campaign’s mascot, as a the friend of improved workflows and profitability. And they know how to access Real Time in their systems.

Read more

On Point with Peter van Aartrijk and Rick Morgan, Episode 21: The Definition of Retirement Has Changed

June 24, 2010 by · Leave a Comment 

“On Point, with Peter van Aartrijk and Rick Morgan” is an audio conversation with insurance industry leaders who champion change and challenge all of us to think.

This podcast is an interview with Sharon Emek, President and CEO of WAHVE.

Listen to Sharon as she shares here vision for this new company with Rick and Peter.

“The definition of retirement has changed. Consider two trends:

1) People who are “retired” from the insurance industry in the traditional sense (no longer going to an agency or a carrier to work in a management or professional position) still want to work, but under different working arrangements.

2) Those who are hiring in our industry now consider “retirees” as a prime market to fulfill their demand for a quality workforce for their businesses.

Matching up vintage workers (those people who have left the traditional workforce but want to work from their homes) with hiring managers is what this innovative new company is all about. The acronym “WAHVE” reflects the focus in placing “Work-At-Home Vintage Employees” with insurance organizations such as independent agencies.

As an insurance producer, I came to learn how vital agency staff people are to selling and servicing insurance clients. As an agency principal, I came to appreciate how precious quality performers are to running an insurance agency. Now, as the founder and CEO of WAHVE, I’m pleased that we can offer employees and principals the only remote domestic staffing option for insurance agents and brokers.” – Sharon Emek

The podcast was published Friday, June 4, 2010. Run time is 22 minutes 6 seconds.

On Point with Peter van Aartrijk and Rick Morgan, Episode 20: It’s No Longer An Experiment

May 26, 2010 by · Leave a Comment 

“On Point, with Peter van Aartrijk and Rick Morgan” is an audio conversation with insurance industry leaders who champion change and challenge all of us to think.

Ryan Hanley, is an independent agent with the Guilderland Agency in Albany, NY.

Just two short years ago Ryan started his insurance career and at the same time started to “dabble” with the social Web. While the agency wasn’t yet ready to jump “head first” into social networking they gave Ryan the freedom to do so.

Being new to the industry he started researching insurance issues, and then writing about his experience on his new blog, Albany Insurance Professional. Ryan also set up Facebook, Twitter, YouTube, and LinkedIn accounts.

Has it been a valuable and profitable experience? According to Ryan, “social networking is how he builds and strengthens relationships and generates new business – it is no longer an experiment.”

Listen to Ryan as he shares his experiences with Rick and Peter.

The podcast was published Monday, May 24, 2010. Run time is 24 minutes 7 seconds.

On Point with Peter van Aartrijk and Rick Morgan, Episode 19: Having Fun Growing Business

May 11, 2010 by · Leave a Comment 

“On Point, with Peter van Aartrijk and Rick Morgan” is an audio conversation with insurance industry leaders who champion change and challenge all of us to think.

Linda Rey is a second-generation agent and owner of Rey Insurance in Sleepy Hollow, New York. Frank Rey founded the agency in 1978 to serve bilingual clients in the local community.

Linda discusses how she has incorporated the use of social media into the agency’s marketing strategy. For Linda, it was an “effective way to be present, visible, and increase awareness and exposure.”

Read more

Big Field Man on Campus

April 29, 2010 by · Leave a Comment 

State Auto open house April 15 2010

At a time when people are skittish on the economy, it’s great to hang out with folks who are bullish.

One of my favorites is Charlie McShane, and his company is State Auto, based out of Columbus, Ohio.

Recently Maureen Wall Bentley, our executive vice president of brand strategy, and I attended Charlie’s grand opening of State Auto’s new Hunt Valley, Maryland offices, just north of Baltimore. Charlie is the company’s eastern regional president—he actually founded the region for State Auto and was the only employee there a few years ago. (In case you don’t recognize Charlie, he’s the big man on campus in the center of the photo.) Read more

How to Become a Better Blogger

October 9, 2009 by · 1 Comment 

Much of the discussion at the recent Aartrijk Brand Camp focused on the value of blogging and becoming a better blogger. Liz Strauss, a social web and blogging pioneer, offered some great tips. For example, she suggested that we separate brainstorming ideas from the actual writing of the blog. Other ideas ranged from creating and following an editorial calendar to finding our voice.

Liz also stressed how important it is to be consistent. That is, it is better to publish one post a week than to do five posts in one week and then wait several weeks until the next post.

Liz also reminded us that what is unique about each of our blogs is us. Being ourselves is what distinguishes us from all the rest of the content on the Web.

Agent bloggers Cindy Donaldson from Founders Group, Nibby Priest from Vaughn Insurance and and Kristin Rielly from Irwin Siegel Agency also shared some valuable pointers they use in writing their blogs. So too did Laura Toops, editor of American Agent and Broker magazine and creator of the Agent for Change blog on the magazine’s Web site. For example, they suggested keeping posts short and to the point and writing about topics that are of general interest and not just about insurance..

If you are interested in starting a blog or becoming a better blogger I would recommend visiting the blogs highlighted above. Watching what others are doing is great way to learn. Another valuable resource I have found helpful is the ProBlogger Blog.

If you have a blog, what ideas and/or tips do you have to share?

– Rick Morgan

Follow Aartrijk on Twitter: @Aartrijk. Follow Brand Camp conversation on Twitter using hashtag #ABC09.

Photo: flickr cambodia4kids.org

What I Learned at Brand Camp

October 7, 2009 by · 2 Comments 

Laurie Donohue

Last week was a great week. I spent three days in Chicago with some of the best people I’ve ever met.

Where was I??? At Brand Camp. What’s that you ask? It was a conference put on by Aartrijk to explore the world of social media and its impact on insurance branding.

Sure, I learned a lot about how social media can be utilized effectively, how to “Tweet” and how important blogging can be. But what really struck me was the energy of the group. The people who attended were really excited about the prospects, willing to learn and energized about their agencies. It’s probably the first time I didn’t get a sense of “quiet desperation” about the future of the independent agent and the power of the direct writers.

  • I learned that independent agents have some huge opportunities because their business is based on building and maintaining relationships–a perfect match for social networking.
  • I learned that there are some amazing young agents and their staff that have great new ideas to reach “Generation Y,” and that they should be listened to.
  • I learned that the agents that adopt this new way of marketing and sales will be the ones to succeed.
  • I learned that listening is as important as talking, whether it’s face-to-face or on the Web.
  • I learned that being open to new ideas and new ways of doing business is critical to long-term growth.

Yes, we did discuss how to find “fans” on Facebook and “followers” on Twitter. We talked about effective Web site design. We talked about search engine optimization. But they were secondary to the new attitude that was circulating in the room. I wish we could capture that and sell it over the Internet!

– Laurie Donohue, vice president, I-Marketing Management (a partner firm of Aartrijk)

Visit I-Marketing Management: http://www.imarketingmanagement.com.

Follow Aartrijk on Twitter: @Aartrijk. Follow Brand Camp conversation on Twitter using hashtag #ABC09.