What I Learned at Brand Camp

October 7, 2009 by admin · 2 Comments 

Laurie Donohue

Last week was a great week. I spent three days in Chicago with some of the best people I’ve ever met.

Where was I??? At Brand Camp. What’s that you ask? It was a conference put on by Aartrijk to explore the world of social media and its impact on insurance branding.

Sure, I learned a lot about how social media can be utilized effectively, how to “Tweet” and how important blogging can be. But what really struck me was the energy of the group. The people who attended were really excited about the prospects, willing to learn and energized about their agencies. It’s probably the first time I didn’t get a sense of “quiet desperation” about the future of the independent agent and the power of the direct writers.

  • I learned that independent agents have some huge opportunities because their business is based on building and maintaining relationships–a perfect match for social networking.
  • I learned that there are some amazing young agents and their staff that have great new ideas to reach “Generation Y,” and that they should be listened to.
  • I learned that the agents that adopt this new way of marketing and sales will be the ones to succeed.
  • I learned that listening is as important as talking, whether it’s face-to-face or on the Web.
  • I learned that being open to new ideas and new ways of doing business is critical to long-term growth.

Yes, we did discuss how to find “fans” on Facebook and “followers” on Twitter. We talked about effective Web site design. We talked about search engine optimization. But they were secondary to the new attitude that was circulating in the room. I wish we could capture that and sell it over the Internet!

– Laurie Donohue, vice president, I-Marketing Management (a partner firm of Aartrijk)

Visit I-Marketing Management: http://www.imarketingmanagement.com.

Follow Aartrijk on Twitter: @Aartrijk. Follow Brand Camp conversation on Twitter using hashtag #ABC09.