Over at Ragan’s PR Daily website, writer Kevin Allen offers a list of “10 Essentials of Twitter Etiquette.” I read the list and didn’t disagree with anything. One item on the list—the first one, actually—sums up not only Twitter etiquette, but social media etiquette, business etiquette and, well, life etiquette. Kevin writes, “Always add value. [...]
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Always Add Value
Saying Tweet Things About Great Employees
Every now and then, someone shines new light on management doyen Peter Drucker’s once-radical opinion that employees are assets, not liabilities. That’s a good thing, since everyone needs to hear it, whether for the first time or as a reminder. Not to mention there are still far too many companies that operate as if they’ve never [...]

Call Me Maybe: Are Insurance Brands Staying In Touch?
“Before you came into my life, I missed you so bad, I missed you so bad, I missed you so, so bad.” So sings Canadian pop star Carly Rae Jepsen in her chart-topping hit, “Call Me Maybe,” which spent nine consecutive weeks at number one on the Billboard Hot 100 in the U.S. after zooming [...]
It’s Christmas Eve. Let’s Go to Grandmother’s House (on Facebook)!
“Over the river and through the woods, To Grandmother’s house we go; The horse knows the way to carry the sleigh, Through (the) white and drifted snow!” – traditional children’s song Those who don’t get to Grandmother’s house by horse and sleigh (or airplane, bus, car, or train) are now traveling there via Facebook. They’re [...]
I Called You. Now Play a Bunch of Ads. Please!
I was reviewing some Forrester data about mobile marketing — 21% of mobile phone owners used a smart phone to access the Internet in 2009, up from 11% in 2006 — and recalled a recent experience with a mobile “marketer” (using the term loosely, of course). I wanted to do something American one nice summer [...]
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