New Wine in New Bottles
July 5, 2009 by Rick Morgan · 1 Comment
Photo Credit - Flickr heardsy
Neither do men put new wine into old bottles: else the bottles break, and the wine runneth out, and the bottles perish: but they put new wine into new bottles, and both are preserved. (Matthew 9:17)
The world of marketing, PR, branding and communication is being transformed. Consumers have rebelled against “push” marketing. They want to be heard when it comes to how you do business. Trusted relationships are more important than ever and control of your brand is in the hands of your customers.
Clearly “old” marketing and media strategy is failing. Social networking to the rescue, right? Not so fast. When it comes to social media it is not enough to engage the tools, build strategy and implement. Rather, success requires a change in culture and in the way in which business is done. Success with social media requires a culture that is customer centric, comfortable with transparency and understands that message and opinion lie primarily outside of their control. That is, success happens when the “new wine” of social media is put in the “new bottle” of a transformed company culture.
Rick Morgan