
Aartrijk Brand Camp 2010 kicks off Monday October 25 at The Driskill Hotel, Austin, Texas.
We invite you to follow Brand Camp updates on LinkedIn, Aartrijk’s Facebook page, Twitter (@Aartrijk) using hashtag #ABC2010, and Aartrijk’s blog.
Monday October 25, 2010
First up are the “Do It Now” sessions at 3:30 pm Central Daylight Time (CDT). Bring your problems, dreams, aspirations (large or small). Brand Campers, Counselors, and outside speakers will help you, on the spot. It’s a chance to create or fix key items for your brand. Then comes the welcome reception. Read more
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The virtual structure of Aartrijk—with some 20 consultants across 10 states, working from home offices or small corporate ones—has one particularly great advantage: We can work alongside our pets.
Our CEO, Peter van Aartrijk, regularly brings his gigantic labs, Molly and Betty, to the HQ office, where they welcome visitors with a lot of licking and pleas for petting, and then they settle in at Peter’s feet. Guinness, one of my two prison cats (they were part of a Pets for Prisoners program, which explains a lot), is almost always on the sunny spot of my office floor, while the other one, Harp, forces me to mute calls because of her caterwauling.
And while all that may sound like a distraction from the work we do for our clients, it actually is quite the opposite: Our animals calm us and amuse us, which enables us to focus and enjoy our work. And that’s not just us: In a nationwide survey by the American Pet Products Manufacturers Association, 73% of responding companies found having pets in the office created a more productive work environment among—and 27% had a decreased absenteeism rate.
But if you don’t have your furry favorite by your side at work, we’re happy to share ours. Just visit the Aartrijk Zoo.
Aartrijk Brand Camp—held in Chicago Sept. 28-30, 2009 and continuing on the virtual calendar of online conversation—was all about the risk and opportunity of social media in our Wonderful World of Insurance.
We had pre-surveyed attendees at Aartrijk Brand Camp. These were agents, brokers, carriers, association executives, media reps, and business partners such as technology firms.
In sum, you have genuine concerns and questions around the impact and application of social media. You are being cautious about stepping into fray.
Here are some top issues you are having with all the excitement behind Linkedin, Twitter, Facebook, etc.:
Social media appears to be a time vampire. How do you manage the time you and your people spend with it?
How do you show a return on the effort? One survey respondent said: “While time spent on informing/communicating with fans helps build relationships, does that turn into referrals?” And sales?
We don’t know where or how to start with social media. We need a plan and a budget and somebody in charge—who is that going to be?
The internal battles are brutal. How do we get our management on board? And our legal beagles are putting the kybosh on us branding folks—the IT department isn’t helpful either. One of you said, “The current rule is to run all printed copy past the marketing and legal departments. Social [media] requires a more relaxed, conversational tone to be authentic and trustworthy…[But] it is viewed as more of a risk than an opportunity.”
We’re not sure when we should start! One of you said: “Maybe it’s better not to put a toe in the water until this new frontier matures.”
Who in insurance has gone before us? What are the best practices around building brand awareness with social media? “We need success stories.”
Who is this for? Is social media best for business-to-business? Business-to-consumer? Both? Neither?
Finally, do insurance and financial services play a role at all in social media? Do consumers care about us? We’re not worthy! We’re just not cool enough!
Ah, yes, great questions. Stay tuned for some solutions offered up by Brand Camp attendees.

– Peter van Aartrijk
Follow Aartrijk on Twitter: @Aartrijk. Follow Brand Camp conversation on Twitter using hashtag #ABC09.
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Earlier this week I spent some time at Chicago’s Hotel Sax—site of Aartrijk Brand Camp Sept. 28-30, 2009. If you like those Austin Powers movies, you’ll love this place. Cool, smart feel about the place, a bit of old and new mixed. The décor is almost sinfully fun and funky. Great staff. Wine shop on one side; bowling alley on the other; House of Blues 10 yards away. And what’s not to love about Chicago, people?
Also met with blogger extraordinaire Liz Strauss, one of our guest speakers at Brand Camp. (She has 28,000 followers on Twitter.) I can’t wait for our attendees to hear her ideas and interact with our other speakers and attendees—you are sure to come away with an action plan for your marketing and branding!
- Peter van Aartrijk