Whenever independent insurance agents step back from day-to-day operations and survey their business landscape, the view can be somewhat scary. Maybe that’s why some agents find it hard to look at the big picture. But what could that avoidance cost you in terms of future viability? Aartrijk has been speaking one-on-one with scores of independent agents [...]
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How Will IAs Remain Relevant?

Better Than Naked
As far back as I can remember, we were taught that, to overcome public speaking jitters, we should imagine our audience naked. I don’t recall ever being told why. Later, I learned that when we stand in front of a group, at some level we feel naked ourselves and want to level the playing field. [...]
Saying Tweet Things About Great Employees
Every now and then, someone shines new light on management doyen Peter Drucker’s once-radical opinion that employees are assets, not liabilities. That’s a good thing, since everyone needs to hear it, whether for the first time or as a reminder. Not to mention there are still far too many companies that operate as if they’ve never [...]
Where have all the leaders gone?
Keeping pace with cultural change has always been a challenge. I have blogged before about our industry’s challenges in keeping up with and adapting to today’s rapid rate of change. The combination of escalating rate and sweeping breadth of change now puts at risk the way independent agents do business. It is important to remember that consumer [...]
Can you see the cliff from Cyberspace?
While this season’s road through traditional fourth-quarter retail spending is peppered with signs advising “Caution: Fiscal Cliff Ahead,” many Americans are keeping their shopping pedal to the metal. Check that. In fact, we’re actually letting our fingers do the walking. People of a certain age will remember when that phrase meant “using the phone book [...]
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